FAQs
Click on a link below to be taken to the section of this page:
How can I renew my membership online?
How do I know I am the primary contact for my Organization account?
If I am the primary contact, how do I update my Individual profile?
If I am the primary contact, how do I update my Organization info?
If I am the primary contact, how do I update the profile information for each of my existing reps or delete an existing contact under my Organization?
If I am the primary contact, how do I add a contact to my Organization?
How do I know I am a Rep contact under my Organization account, and how do I update my Individual profile?
How do I know I am the primary contact for my Organization account?
Login here to your account
If you are the primary contact, you will see “My Organization” and “My Associates” links on the left hand side of the page after login:
If I am the primary contact, how do I update my Individual profile?
Login here to your account
A. Your individual contact information will load on the page. Please only review/update the following highlighted sections:
- Personal Profile Information Section (Required): Review/update Name and title fields
- Login Credentials Section (Required): Review/update username and password if needed
- Profile Contact Information Section (Required): Review/update location and contact info with your Organization branch location information
- Communication Preferences Section (Required): Review/update email address and communication preferences
- Additional Information Section (Required): Review/update branch location fields for the branch that you work at.
- Branch Location Name: This should exactly match the “City” field value you populated in your profile (copy and paste can be used)
- Branch Location Office Phone Number: This should exactly match the “Phone” field value you populated in your profile (copy and paste can be used)
- Branch Location Fax Number: This should exactly match the “Fax” field value you populated in your profile (copy and paste can be used)
B. Click on “Save Changes” at the bottom of the page when finished.
If I am the primary contact, how do I update my Organization info?
Login here to your account
A. Click on the “My Organization” link on the left hand side of the page after login
B. On this page, you can review update your Main Location Organization information as well as update the directory categories for your Organization:
C. Please only review/update the following highlighted sections:
D. Click on “Save Changes” at the bottom of the page when finished.
If I am the primary contact, how do I update the profile information for each of my existing reps or delete an existing contact under my Organization?
Login here to your account
A. Click on the “My Associates” link on the left hand side of the page after login
B. Select an Existing Contact if available from the “Review/Modify a Contact” dropdown box
To delete the contact selected from the database, check the box next to “Delete this Contact” and click on the save changes button at the bottom of the page. (Note: This cannot be undone)
C. To Update: That contact’s information will load on the page. Please only review/update the following highlighted sections:
- Contact Information Section (Required): Review/update Name and title fields for that specific contact
- Profile Contact Information Section (Required): Review/update location and contact info with your Organization branch location information for that specific contact
- Communication Preferences Section (Required): Review/update email address and communication preferences for that specific contact
- Additional Information Section (Required): Review/update branch location fields for that specific contact:
- Branch Location Name: This should exactly match the “City” field value you populated in that contact’s profile (copy and paste can be used)
- Branch Location Office Phone Number: This should exactly match the “Phone” field value you populated in that contact’s profile (copy and paste can be used)
- Branch Location Fax Number: This should exactly match the “Fax” field value you populated in that contact’s profile (copy and paste can be used)
D. Click on “Save Changes” at the bottom of the page when finished.
E. Repeat for each contact applicable
Please Note: Contacts have the ability to login to the system and update their own contact record
If I am the primary contact, how do I add a contact to my Organization?
Login here to your account
A. Click on the “My Associates” link on the left hand side of the page after login
B. Click on the “Add a Rep” link
C. A new contact screen will load on the page. Please only update the following highlighted sections:
“Same as Organization Info” checkbox: Only keep this box checked if the contact works at your home office branch location (same as your main Organization address). If not, uncheck the box to enter branch location information for that specific contact.
- Contact Information Section (Required): update Name and title fields for that specific contact
- Login Credentials Section (Required): create a username and password for the new contact (once the profile is saved, please instruct the new contact to use the password reset function here to access their new account)
- Profile Contact Information Section (Required): update location and contact info with your Organization branch location information for that specific contact
- Communication Preferences Section (Required): update email address and communication preferences for that specific contact
- Additional Information Section (Required): update branch location fields for that specific contact:
- Branch Location Name: This should exactly match the “City” field value you populated in that contact’s profile (copy and paste can be used)
- Branch Location Office Phone Number: This should exactly match the “Phone” field value you populated in that contact’s profile (copy and paste can be used)
- Branch Location Fax Number: This should exactly match the “Fax” field value you populated in that contact’s profile (copy and paste can be used)
D. Click on “Save Changes” at the bottom of the page when finished.
E. Repeat for each additional contact you wish to add
How do I know I am a Rep contact under my Organization account, and how do I update my Individual profile?
Login here to your account
If you are a Rep contact, you will not see “My Organization” and “My Associates” links on the left hand side of the page after login, as you will only see the “My Profile” link:
A. Your contact information will load on the page. Please only review/update the following highlighted sections:
- Personal Profile Information Section (Required): Review/update Name and title fields
- Login Credentials Section (Required): Review/update username and password if needed
- Profile Contact Information Section (Required): Review/update location and contact info with your Organization branch location information
- Communication Preferences Section (Required): Review/update email address and communication preferences
- Additional Information Section (Required): Review/update branch location fields for the branch that you work at.
- Branch Location Name: This should exactly match the “City” field value you populated in your profile (copy and paste can be used)
- Branch Location Office Phone Number: This should exactly match the “Phone” field value you populated in your profile (copy and paste can be used)
- Branch Location Fax Number: This should exactly match the “Fax” field value you populated in your profile (copy and paste can be used)
B. Click on “Save Changes” at the bottom of the page when finished.
How can I renew my membership online?
Login here to your account
You can renew your membership with SDAGC by selecting "Membership Renewal" in the member portal menu.
